Regulatory support, scoped around your service model.
Every engagement starts with a scoping call. We only take on work where we're confident we can add value - no boilerplate, no retainer churn.
CQC Registration
We manage the entire CQC application - from provider and manager registration through to the registration interview and beyond. Ideal for new clinics, digital health platforms, independent hospitals and care providers entering the UK market.
Typical engagement: 8 to 12 weeks from kick-off to application submission. We work in parallel with your legal, insurance and clinical governance workstreams so registration doesn't become the bottleneck.
- Provider & manager applications
- Statement of purpose drafting
- DBS & fit-person evidence
- Interview preparation & coaching
- Location & regulated activity scoping
- Post-registration handover pack
Digital Health Regulatory
A dedicated workstream for telehealth providers, online prescribing platforms, virtual clinics, weight loss services, aesthetics tech and digital therapeutics. Digital-first services sit at the intersection of CQC, MHRA, GPhC and data protection - we help you navigate all of it.
We help founders present their technology and clinical model in a way CQC inspectors understand, translating product decisions into regulatory language.
- DTAC (Digital Tech Assessment Criteria)
- Clinical governance framework
- Remote consultation SOPs
- DCB0129 & DCB0160 support
- Medical device classification guidance
- Prescribing & medicines governance
Mock Inspections
An independent, inspector-style review of your service against the Single Assessment Framework. We test the evidence you'd be asked to produce, interview your leaders and staff as an inspector would, and deliver a prioritised action plan with clear timelines.
Most clients book a mock inspection six to eight weeks before they expect CQC on site - enough time to close gaps without disrupting the service.
- Single Assessment Framework review
- Leader & staff interviews
- Care record & evidence audit
- Quality statement mapping
- Prioritised action plan
- Follow-up review (optional)
Policies & Procedures
Bespoke policies and procedures drafted to your actual model of care - not generic templates renamed with your logo. We work with your clinical and operational leads to document how your service really runs, and keep it updated as you grow.
Every document is version-controlled, mapped to the relevant CQC quality statements, and formatted so staff can actually read and use them.
- Service-specific drafting
- Annual review cycles
- Version-controlled library
- Staff-friendly formatting
- Mapped to quality statements
- Training pack alignment
Ongoing Compliance Partnership
A monthly retainer for providers who want a regulatory partner on call. We embed with your senior team, join your governance meetings, handle notifications, and keep your compliance evidence pack inspection-ready year-round.
Typical clients: growing multi-site clinics, digital health scale-ups, and care providers without an in-house compliance lead.
- Monthly compliance reviews
- Statutory notification support
- Governance meeting attendance
- Policy maintenance
- Priority phone & email access
- Annual strategy review
Crisis & Enforcement Support
Rapid-response support for providers facing warning notices, conditions on registration, or services placed in special measures. We work discreetly and fast - embedding senior consultants on site where necessary to stabilise the service and build a credible improvement plan.
We've supported providers back from Inadequate to Good, and we know what inspectors look for on a re-inspection.
- Warning notice response
- Improvement & action plans
- On-site interim leadership
- Board & investor reporting
- Re-inspection readiness
- Factual accuracy responses